Cuisinart DCC-1200 12-Cup Brew Central Coffeemaker, PARENT (Review)
Cuisinart DCC-1200 12-Cup Brew Central Coffeemaker, PARENT
| Average Customer Rating: 4.0 |
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| Shame on Cuisinart for putting on the market such a piece of junk. I'm trying to learn to be civil, so I can't use a more appropriate four-letter word than 'junk'.
There's an obvious manufacturing flaw that ineffectuated both of the machines I got from Bed, Bath & Beyond. The funnel-shaped filter holder is spring-loaded at the bottom and requires pressure from above in order to drip. However, once the water had dripped just a tiny bit, not enough pressure was exerted and the coffee machine stopped dripping! I called Cuisinart, which had me on hold for twenty minutes before sending me to a very, very rude CSR who fully exuded her boredom, impatience and supercilliousness towards me. Then she simply said, "you gotta take it back to the store". So I did, only to be given another one with THE EXACT SAME DEFECT. Thanks Cuisinart... for nothing! I always thought you made aesthetically nice products BUT WHO CARES IF THEY DON'T WORK! I bought this coffee maker after reading rave reviews about the taste and quality of the coffee. Well, so far the coffee has been only so-so. The main reason is that I can't determine how much coffee to use because I can't see how much water is in the maker. I used to just use a 16 oz bottled water and two heaping scoops of coffee. I find that I need more coffee with this maker to get the same strength coffee. I hate that the amount of water can only be viewed looking from the top and not through the side. Bad design. Other than that, it's o.k. I bought this a year ago. It looks nice on the counter, gets coffee very hot, and will make one cup. That's it for the good part. It leaks. It also drips from the pot when you pour it. Terribly. It makes a mess, every time. It turns off after 2 hours. The internal filters are hard to find, outside of the internet with shipping. And,off and on,it makes TERRIBLE coffee! Chemical taste. We tried relceaning, changing filters, changing coffee. Anyway, don't set it in a place that will stain because you will always have coffee on the counter. |
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